Month: May 2024

It will be recalled (blog post, May 4, 2024) that we had a failure in one of our two solar panel inverters.  Two days ago was the day that our service provider, Photon Brothers, came out and replaced the failed inverter (made by Solaredge) free of charge under warranty.  

Now today an email has arrived from the Solaredge monitoring system.  The email provides this report:

Summary of the alerts
The following table contains the alerts that were opened/closed in the last 24 hours only.
View in the monitoring platform
Site Name	Alert Type	Impact	Status	Description
nnnnnn	Inverter not producing energy – low voltage	5	CLOSED	The inverter’s voltage is low; The inverter is not producing energy
nnnnnn	Inverter production issue detected	5	CLOSED	Inverter – Production issue detected

As you will see the monitoring system is letting me know that it has noticed that the inverter has been replaced.  The monitoring system has closed the alerts.

I think it is really nice that the Solaredge company provides such sophisticated automatic monitoring.  It gives me the sense that things are under control.

The executive summary is that one of the inverters in our solar panel system seems to have failed, so we are only generating about half as much energy as normal. The inverter will soon be replaced, and then we ought to be back to a normal level of energy generation. The inverter failed on about April 16, but I did not catch on that it had failed until just a week ago. If only I had set up an email alert back when the system was first installed, I could have learned about the inverter failure on the same day that it happened. I have just now turned on the email alert.

Here are the details.  Continue reading “A report that I ought to have configured three years ago”